Policy on Retention of Records

QE Services International (QESI) is committed to retain client’s records as per legal and customer requirements. However client records will be retained at-least for one past certification cycle. These include records of certified clients as well as previously certified clients.

Records on certified clients include the following:

1. application information and audit reports for initial, surveillance and recertification audit and special / unannounced audits if any
2. service agreement
3. justification of the methodology used for sampling of sites as appropriate
4. justification for audit time determination
5. verification of correction and corrective actions
6. records of complaints and appeals, and any subsequent correction or corrective actions
7. committee deliberations and decisions, if applicable
8. documentations of the certification decisions
9. certification documents, including the scope of certification with respect to product, process or service, as applicable
10. related records necessary to establish the creditability of the certification, such as evidence of the competence of auditors and technical experts
11. Audit programs

Approved By, CEO QESI